Remote Training Programs
Designed to prepare students with the skills needed in a work setting
6 weeks/15 hours per week
90 hours
of training
Open
enrollment
Custom
schedules
Office Administration
Online/Remote
$500
Identify your current skill level
Grow essential skills through projects designed to teach you the specific tools needed to perform basic office tasks. Create a portfolio of competencies showing your work experience
Basic Computer Skills
Internet Basics
Using Email
Windows 10
Essential Software Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Using Technology in Daily Life
Social Media
Information Literacy
Career Search Skills
Your Digital Footprint
Phone Skills
Google Drive
Zoom/Skype
Remote Customer Service Training
Online/Remote
$500
This course will provide you with a toolbox of skills to effectively and efficiently handle all types of customer interactions
Learn to successfully enter the customer service field with the knowledge and professionalism needed to be a key member of a team. Become proficient in the tech and social skills necessary to be successful in the Customer Service field
- How to connect with customers
- Awareness
- How to make people feel special
- Skills for staying positive
- Self knowledge
- The science behind first impressions
- The power of No
Basic Computer Skills Training
Remote/online
$500 per course
6-8 weeks
Learn essential laptop or desktop computer skills from the comfort of your home
- PCs and Window 10
- Word Documents
- The Internet
- Zoom
Remote Personal and Professional Training
Online/Remote
$500
Self-Knowledge and Goal Setting
- Identifying personal strengths and challenges
- Identifying SMART short/ long-term training goals
- Jobs vs. Careers
Professional Presentation Workplace Culture
- Body language
- Professional vs. Casual conversations
- Positive attitude
- Introductions
- Public Speaking
Workplace Communication
- Giving clear instructions
- Asking questions
- Active listening
- Email & phone etiquette
- Phone Skills
- Intent vs. impact
- Networking
Time Management
Resume Building
