A Home Rebuilt

In 2016, Rich and his family were evicted from a Burlington apartment building with only a 30-day notice. The landlord sold the building, forcing all tenants to leave. Rich didn’t have enough time to find a new home and even lost his job as a result.


Rich remarked, “It was rough…with shared transportation, I couldn’t get to work, because I wouldn’t know where I was going to be to get picked up, or by who…so yeah, it was hard.”


Motivated to improve the situation for his two children, ages two and five, and his wife, who was also unemployed, Rich found a new home through help from Reach Up, a program of the Vermont Department of Children and Families. And after enrolling in ReSOURCE’s Apprentice Style, Rich began to feel a sense of belonging and purpose.


In Apprentice Style, Rich worked alongside Chuck, one of our appliance repair trainers, learning to fix large appliances from washers and dryers to refrigerators and kitchen ranges. Rich took to the work quickly and was hired by ReSOURCE right after he finished the program. Coming full circle, he now trains new students interested in appliance repair.


Speaking enthusiastically about his role as a trainer, Rich says, “I like working with the kids who try and work hard. They are the ones that want to be here.” Rich’s strategy for training students is a show-do-share model where he first shows a student how to fix an appliance. Then, the student repeats the steps as Rich supervises. Finally, he puts two similar models of the same appliance next to each other and they fix them together. This model gives students independence while guiding them through the repair work, resulting in them being comfortable fixing machines on their own. Many of our students come out of this program ready to work as confident young adults.


Rich has grown through his hardship and thinks of his current life as a deep blessing. He states, “Stability is key to happiness.” Rich has been working at ReSOURCE for three years now and it is our commitment to ensure that community members like Rich are prepared with job skills that can be used to create sustainable futures.

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What is Career Start?

Career Start is a program designed for high school students to gain hands-on experience and technical skills in various departments at ReSOURCE’s Burlington or Barre locations.

High school students enrolled in school are eligible to participate in the Career Start program.

The program provides hands-on experience in ReSOURCE departments, technical skills training, and monthly personal and professional development classes.

There is a fee of $1500, but tuition is waived for qualifying Vermonters.

Departments include Customer Service & Retail, Office Administration, Computers and Electronics, Overlook Cafe, and Large Appliances, among others.

Yes, students earn a monthly stipend

Training covers Health and Wellness, Goal Setting and Achievement, Leadership Development, Career Planning, and Financial Literacy.

Interested individuals should contact ReSOURCE’s Training and Development Manager, Susan Uthmann, for enrollment details.


Please contact:

Susan Uthmann
Training and Development Manager
[email protected]

Partner Agency List

Our partners help us to provide $125,000 worth of goods to over 2,000 individuals/families in Chittenden, Lamoille, and Washington Counties, and the greater Vermont area.

  • Addison Community Action/CVOEO
  • Age Well
  • Agency of Human Services- Field Services Burlington District
  • Burlington Community Justice Center
  • Burlington Housing Authority
  • Chittendent Community Action/CVOEO
  • Clarina Howard Nichols Center
  • Committee On Temporary Shelter
  • Essex Community Justice Center
  • Howard Center Community Support Program
  • Howard Center Developmental Services
  • Howard Center School Service Program
  • Lamoille Family Center
  • Milton Family Community Center
  • Pathways Vermont- Housing First Program
  • Pathways Vermont -services for veterans and families rapid rehousing program
  • Safe Harbor Clinic
  • Spectrum Youth and Family Services
  • Steps to End Domestic Violence
  • The Janet S. Munt Family Room
  • U.S. Committee for refugees and Immigrants
  • U.S. Committee for refugees and Immigrants
  • Vermont Cares
  • Vermont Catholic Charities
  • Vermont Foundation of Recovery


Become a Partner Agency

For interest in joining our program please email [email protected] to learn more about the next application cycle or any availability in become a new partner agency.

We make award decisions each December for the next calendar year and notify partners so our clients can request vouchers.

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