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About ReSOURCE

What are ReSOURCE’s programs and services?

ReSOURCE offers various programs like training initiatives, career start programs, and services, including the Essential Goods Program. We also provide major appliances, building materials, computers, electronics, and furniture at affordable prices.

ReSOURCE is also a registered Microsoft refurbisher and offers full-service computer repair and upgrades, tackling electronic waste issues. Our services include diagnostics and repairs for Windows PCs and PC tune-ups.

ReSOURCE’s appliance technicians provide full-service repairs for large appliances in Vermont and are certified in refrigeration, LP (liquefied propane gas), and natural gas. We refurbish and sell various appliances like fridges, ranges, washers, and dryers, contributing to environmental sustainability. Repair services include a base fee and additional charges for extended work. We also offer installation services for appliances. Inventory varies daily, so it’s advisable to contact the nearest store for current stock.

Computer Sales & Services

Where does ReSOURCE get the computers they sell?
We receive computers from many local businesses and schools that cycle through their computers every three years and donate their used desktops, laptops, servers, and networking equipment to us. This saves waste from our landfills and puts usable technology back into our community. Even unusable technology is put to better use, as ReSOURCE is an official e-waste recycling drop-off facility.

Devices donated to the ReSOURCE IT department are refurbished by our department staff, along with Apprentice-Style trainees, who gain valuable job skills and certification over the course of this program. The refurbished devices are then either given to low-income Vermonters through our Essential Goods program or sold in our stores to support our mission-driven programs.

What computer services are offered?

We offer diagnostic and repair services for Windows PCs, as well as PC Tune-Ups, and data transfer services.

What types of computers does ReSOURCE sell?

We have an ever-changing inventory of laptops and desktops. Give us a call to learn what we have.

Is there an opportunity for computer and electronics enthusiasts to volunteer at ReSOURCE?
Yes! If you love to work with computers, stereo and other musical equipment, and all manner of electronics, we need volunteers to help us keep a good stock of these items available for sale in our store. We also have internship programs available for high school/college students. Click here for information about our internship/volunteer programs.
How does my purchase support ReSOURCE’s mission?

Your purchase supports our mission of job training, poverty relief, and environmental stewardship. By choosing our services, you contribute to a sustainable community.

Donations

Is there a fee for donation pickups?

Yes, there is a fee for donation pickups by ReSOURCE. The fee structure includes charges based on distance from the stores, a per-minute fee during loading or unloading, and a stair fee for every set of six steps involved in the process. There’s also a processing fee for each large appliance donated, with different rates for appliances with and without freon. Note that air conditioners are not accepted. For more detailed information, please contact our dispatchers:

  • Chittenden County: 802.857.4345
  • Washington, Lamoille, and the northern half of Orange County: 802.477.7800 x20
What if ReSOURCE can’t accept my donations?

If ReSOURCE is unable to accept your donations, we suggest the following options:

  • Post your items on Front Porch Forum, Craigslist, or Facebook Marketplace.
  • Contact your local trash hauler for disposal options.
  • Reach out to your local solid waste district for guidance.

Here are a few examples:

Chittenden Solid Waste District: www.cswd.net
Lamoille Regional Solid Waste Management District: www.lrswmd.org
Central Vermont Solid Waste Management District: www.cvswmd.org

Please note that our staff will make the final decision on whether or not we can accept your items after a visual inspection. While we strive to provide the most current and accurate donation guidelines, all donations are ultimately subject to staff approval at the point of drop-off.

If you have any further questions or need more information, please feel free to contact us at [email protected]

Essential Goods Program

What are “Essential Goods”?

Essential Goods include most items available at our stores including: furniture, household goods, kitchenware, small and large appliances, even desktop computers.

What items can’t be purchased with a voucher?

Vouchers cover the purchase of most items in ReSOURCE stores, but do not include any items purchased by ReSOURCE (light bulbs, local color paint, etc.), goods that are made by ReSOURCE staff/trainees (picnic tables, adirondack chairs, chicken coops, etc.), and laptop computers.

How do I use my voucher?

You’ve got a voucher! Now what? Vouchers can be redeemed at any ReSOURCE store with a valid photo ID. Vouchers cannot be transferred to anyone other than the person to whom they were issued. Vouchers are only valid within ReSOURCE’s fiscal year, so, if you receive your voucher in 2021, you must use your voucher in 2021. Still, you do not have to use your voucher all at once. The balance of the voucher will be recorded following any purchase and remains available until the expiration date or end of the year in which it was issued.

Large Appliance Sales & Services

How do I schedule an appliance repair?

Technicians service appliances at the ReSOURCE Appliance Repair Warehouse in Williston and in customers’ homes. You can schedule a repair by calling Pete at 802.857.4362.

Can I purchase appliance parts?

Yes! Call ReSOURCE Appliance Repair in Williston to learn about our appliance parts inventory.

What are the service and repair rates?

$120 one time base fee (parts not included) – Included diagnostics, labor, travel and repair. $10 per 15 minutes will be added after the first hour

Is there an installation service?
We offer installation for appliances that are not able to be installed by truck staff, such as gas appliances, dishwashers, over-the-range microwaves, etc.

$120 plus parts – An additional $40 per hour if a second technician required

*Rates are subject to change without notice. Appliances purchased from ReSOURCE have a 90-day warranty.

Make a Gift

Your generosity helps us empower individuals and strengthen communities through our job training and poverty relief programs rooted in a foundation of environmental stewardship.​

Schedule a Donation Pick-up

Thank you for thinking of ReSOURCE for donations of your furniture and large appliances! We are proud to offer pick-up services in Chittenden County and Central Vermont. 

802.857.4345

802.477.7800

802.851.8333 ext 13

FAQs

What is Career Start?

Career Start is a program designed for high school students to gain hands-on experience and technical skills in various departments at ReSOURCE’s Burlington or Barre locations.

High school students enrolled in school are eligible to participate in the Career Start program.

The program provides hands-on experience in ReSOURCE departments, technical skills training, and monthly personal and professional development classes.

There is a fee of $1500, but tuition is waived for qualifying Vermonters.

Departments include Customer Service & Retail, Office Administration, Computers and Electronics, Overlook Cafe, and Large Appliances, among others.

Yes, students earn a monthly stipend

Training covers Health and Wellness, Goal Setting and Achievement, Leadership Development, Career Planning, and Financial Literacy.

Interested individuals should contact ReSOURCE’s Training and Development Manager, Susan Uthmann, for enrollment details.

Interested?

Please contact:

Susan Uthmann
Training and Development Manager
[email protected]
802.857.4340

Partner Agency List

Our partners help us to provide $125,000 worth of goods to over 2,000 individuals/families in Chittenden, Lamoille, and Washington Counties, and the greater Vermont area.

  • Addison Community Action/CVOEO
  • Age Well
  • Agency of Human Services- Field Services Burlington District
  • Burlington Community Justice Center
  • Burlington Housing Authority
  • Chittendent Community Action/CVOEO
  • Clarina Howard Nichols Center
  • Committee On Temporary Shelter
  • Essex Community Justice Center
  • Howard Center Community Support Program
  • Howard Center Developmental Services
  • Howard Center School Service Program
  • Lamoille Family Center
  • Milton Family Community Center
  • Pathways Vermont- Housing First Program
  • Pathways Vermont -services for veterans and families rapid rehousing program
  • ReSOURCE
  • Safe Harbor Clinic
  • Spectrum Youth and Family Services
  • Steps to End Domestic Violence
  • The Janet S. Munt Family Room
  • U.S. Committee for refugees and Immigrants
  • U.S. Committee for refugees and Immigrants
  • Vermont Cares
  • Vermont Catholic Charities
  • Vermont Foundation of Recovery

 

Become a Partner Agency

For interest in joining our program please email [email protected] to learn more about the next application cycle or any availability in become a new partner agency.

We make award decisions each December for the next calendar year and notify partners so our clients can request vouchers.

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